Convincing the CEO of the role that PR and communication plays in establishing and maintaining a good corporate reputation is a challenge most Australian PR Directors and Managers will be familiar with.
That’s why I thought I would bring to your attention a new Corporate Reputation Management tool that I’ve just come across.
It’s not unique – [...]

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I’ve always subscribed to the view that a large part of corporate PR, and a prime role of the internal PR Director or Manager, or the external specialist PR consultant, revolves around first identifying, and then mitigating against, risk – reputational risk.
This often means that in the serious end of the corporate world the internal [...]

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Here we go again. The old hoary topic of AVE’s (advertising value equivalents) as a way of measuring the value of editorial media coverage seems to be getting another airing within the Australian PR industry. Surely there are not many PR Manager’s around who subscribe to this approach!
To be fair it’s not a debate that [...]

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Rudd’s demise; the implications for Australian corporate PR and communications

by Grant28 June 2010

Some of the reputed factors behind the demise of Prime Minister Kevin Rudd provide plenty of food-for-thought about the PR and communications implications it might have for corporate and business Australia and for those who manage a corporate PR function or a PR Department.
Obviously political PR or communications is very different from the corporate or business environment.
However, [...]

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PR has been slow to get on to the social media bus.

by Grant18 June 2010

Two of my pet PR discussion topics of recent times – web sites and social media – are both getting attention this week.
I’ve argued for well over five years that web sites are just another media channel and that the PR industry had been negligent in not understanding how to galvanise the power of web [...]

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Are PR Audits about to come back into favour?

by Grant9 June 2010

Judging by what I’ve been reading lately there seems to be a resurgence internationally in the PR audit – a tool that I used quite a lot in my early days of public relations, but which little has been heard of in recent years.
A US blog PR Audit: A Critical Path to Measuring Success sums [...]

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BRW article highlights PR agency relationship challenges

by Grant3 June 2010

This week’s BRW (June 3-9) focuses on what I believe is the tip of an iceberg in Australia – a quite widespread ‘disconnect’ between organisations and their PR agencies and PR consultants. 
Quite simply I believe that most organisations are simply are not getting the most from their PR agencies or consultants; largely because they don’t [...]

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Change Management, PR and communication – what a potpurri!

by Grant26 May 2010

What’s the connection between Change Management and PR and communication and what challenges does it bring to PR Directors and Managers and those who specialise in corporate public relations?
That’s what I wanted more insight into when I took myself off to a one day forum in Sydney this week (May 25) called ‘Change Management – achieving [...]

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Sydney forum brings new insights into the role of PR within professional services firms

by Grant21 May 2010

The two-day forum ‘Strategic Communication for Professional Services’ that I attended in Sydney this week (May 19/20) provided a lot of food for thought for those PR Directors and Managers who could afford the time to get there.  Above all it showed that this specialised area of PR and corporate communication, long regarded as not [...]

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Why professional services’ PR and communication is different

by Grant17 May 2010

Given that this week I’m spending a couple of days at “Strategic Communication for Professional Services”, a forum run by the Ark Group in Sydney it got me thinking about the special corporate public relations challenges faced by PR Directors and Managers who work for Australian accounting, law, real estate and other service firms.
Over my [...]

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PR and Crisis Management: Reduce the risk by planning and training

by Grant6 May 2010

First it was Toyota with a major crisis that hit the world headlines. Now its BP.  PR professionals and crisis management experts are having a field day critiquing how each organisation has performed in the heat of battle. So, what does this mean for Australian PR Directors and Managers?
Ensuring that your organisation is ‘crisis-ready’ should [...]

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PR and the Web: How much influence do you have over content on your web site?

by Grant30 April 2010

 
If you’re an Australian PR Director or Manager how central is your web site in your communication PR strategy and how much control and influence do you and your team have over its content?
Two matters in the last couple of days cause me to pose this question.
One was an article in the Australian Financial Review [...]

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Australian PR Managers and agencies put in spotlight by court cases

by Grant20 April 2010

Australian and New Zealand PR Directors and Managers and their PR agencies should be reviewing their roles, responsibilities and protection as legal proceedings on both sides of the Tasman put corporate public relations practices in the spotlight.
In Australia 10 former directors of James Hardie are arguing about a press release in the NSW Court of [...]

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5 actions to get PR recognised in the C-suite

by Grant6 April 2010

Australian PR Directors and Managers who are determined to make a difference within their organisations may need to display more business acumen if PR is going to get increased recognition from the C-suite.
At least that’s the latest message coming from the US where PR News has conducted a roundtable discussion on C-suite access and influence [...]

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Nestlé Facebook controversy: another reason why PR should control social media

by Grant26 March 2010

Australian PR Directors and Managers looking at the Nestlé Facebook controversy that is reverberating around the marketing world should be looking behind the conversations that are taking place about the power of the consumer and what Nestlé  is judged or perceived to have done wrong in the way it handled consumers.
The real questions for those [...]

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